Katie Chapin

Program Manager, Learning & Development @ Boulevard | MA, HR Training

Role: Program Manager, Learning & Development at Boulevard
Location: Scottsdale, AZ, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Katie Chapin

As an education manager at Boulevard, I develop and execute industry-leading product knowledge and learning and development (L&D) programs for our customer experience and product teams. With over 15 years of experience in communications, education, and marketing across diverse sectors, I bring a wealth of expertise and passion for empowering our employees and partners with the skills and knowledge they need to succeed.My core competencies include coaching and mentoring, training and development, communications strategy, program management, and process optimization. I have a proven track record of driving company growth and expansion, surpassing revenue and performance targets, and enhancing internal and external communications. In my previous role as a senior manager of communications at Massage Envy, I developed and delivered podcasts, webinars, video messaging, and crisis communications, and supported the new CEO during a critical phase of the company\'s transition. I hold a master\'s degree in public administration and leadership from Northern Arizona University, and a bachelor\'s degree in education from Arizona State University.

Experience

Program Manager, Learning & Development
Boulevard
May 2025 — Present

Education

Northern Arizona University
Master of Arts - MA
Arizona State University
Bachelor of Education - BEd

Contact information

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Current company

Boulevard

Software Development · 600 employees · Founded 2016 · Los Angeles, California, United States

Boulevard is the business management platform trusted by the fastest-growing salons, spas, and med spas. We’ve earned the trust of thousands of businesses across the nation by striving to give them the same incredible service and support they give their clients. Our innovative platform delivers personalized, enjoyable experiences with online appointment scheduling, seamless business management, marketing, and payments that are simple, elegant, and reliable. Developed in collaboration with industry-leading owners and operators, our easy-to-use platform-as-a-service is carefully designed to drive revenue, automate workflows, and convert every visitor into a valuable, long-term client. By facilitating a better, more personalized client experience, we empower businesses to give their clients more of the magical moments that matter most. As a venture-backed, fully remote startup based in Los Angeles, we are innovating at the intersection of beauty and technology. We are thoughtfully unapologetic about challenging the status quo in our pursuit to help people become the best version of themselves. We leverage technology, design, and style to unleash the untapped potential in all of us, drive real results, and improve the lives of our customers and the clients they serve. We’re just getting started 🚀 Learn more and join our cause here: https://joinblvd.com/careers

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