Katie Burnheimer
Product & Research Enablement Manager @ AnswerLab | UX Research Ops
- Role
- Product & Research Enablement Manager at AnswerLab
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Katie Burnheimer
Versatile and resourceful business operations professional with a passion for building efficient systems that help organizations scale. I bring a unique blend of strategic thinking and hands-on execution—serving as both a leader and a player-coach. Known for being humble, hungry, and smart, I thrive in fast-paced environments where professionalism, adaptability, and a scrappy mindset drive results. My goal is to contribute to a culture of collaboration, accountability, and continuous improvement.
Experience
Product & Research Enablement Manager
Apr 2025 — Present
Participant Recruitment & Process ImprovementManage self-service recruitment tools and support internal users. Identify and implement efficient, high-quality recruitment strategies. Analyze metrics to optimize participant selection and satisfaction. Lead innovation in recruitment practices company-wide.Vendor & Platform ManagementOversee vendor relationships, ensuring alignment with business goals. Source and onboard new partners as needed. Negotiate contracts, enforce quality standards, and maintain vendor documentation. Collaborate across departments to ensure compliance and performance, and resolve escalations when they arise.Contingent Workforce ManagementBuild and manage a network of freelance UX researchers and contractors. Partner with People & Culture, Research, and Finance to develop systems for vetting, onboarding, assigning, and paying contingent workers. Ensure workforce flexibility and readiness with proper access and tools.Sales & Delivery SupportAdvise on vendor capabilities during sales and planning. Act as an internal expert on recruitment and talent solutions. Share updates, best practices, and contribute to strategic discussions. Use AI and historical data to improve pricing and recruitment estimates.
Education
University of Cincinnati Carl H. Lindner College of Business
Master's Degree, Marketing
2014
University of Cincinnati
Bachelors Degree, Organizational Communication
2011
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