Katie Bates
Senior Account Manager @100 Group Limited
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WORK HISTORY
Senior Account Manager @100 Group Limited
Warrington, GB
As a Senior Account Manager, I oversee a major company contract, collaborating closely with the operational team. My role involves ensuring a positive customer experience through exceptional service delivery and driving commercial success. Recent client feedback includes:\"Katie is the most positive person I’ve ever met\" and \"Thank you for always being so on top of things.
EDUCATION
South & City College Birmingham
NVQ Level 3, Early years and education
Lode Heath School
GCSE
ABOUT KATIE BATES
A highly accomplished People Manager with a strong background in leadership roles at John Lewis & Partners and, most recently, at 100 Percent Group Ltd. Known for being open, honest, and solutions-focused, I bring a positive, can-do mindset to every challenge. Highly organised and results-driven, I consistently exceed objectives and deliver meaningful outcomes.In my current role as a Senior Account Manager, I lead a high-profile key account, ensuring exceptional client satisfaction and long-term strategic success. I’m often recognised for my positive energy and approachable style — with one client recently describing me as “the most positive person they’ve ever met.” I thrive in fast-paced environments, perform well under pressure, and enjoy collaborating with colleagues and stakeholders to achieve shared goals.I believe great work happens when people enjoy what they do and feel supported by those around them. We spend a large part of our lives at work — so I’m a big advocate for delivering results while having fun along the way.
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