Katie Barrett

Project Manager @Blue Cross Blue Shield of Michigan

Detroit, MI, US

Communication Planning - Planned and hosted annual sales kickoff events to introduce the new products and features to align business partners for the following plan year. Created and maintained dynamic performance scorecards that highlighted team achievements, event milestones, and project progress. Process Design - Designed clear visual representations of complex business processes to map system interactions, identify dependencies, and support cross-team understanding. Problem Solving - Led collaborative sessions across sales, marketing, operations, and product teams to aligned priorities and streamline project execution. Translated competing business needs into clear, actionable strategies that improved efficiency, accelerated timelines, and delivered measurable results.Salesforce Implementations - Appointed as the business lead for the launch of a new Salesforce-based portal, to help align end-user needs and technical capabilities. Drove strategic decisions that enhanced usability, ensured scalability, and delivered a product aligned with both stakeholder expectations and Salesforce best practices.Process Implementation - Led end-to-end process implementation initiatives to improve sales team efficiency and cross-functional alignment. Anticipated roadblocks, resolved cross-team dependencies, and ensured seamless integration into daily operations, resulting in measurable gains in productivity and project delivery.

Central Michigan University

Bachelor’s Degree, Health/Health Care Administration/Management