Katherine Smart

About Katherine Smart

Helping people achieve their goals in life and moving forward is my ultimate goal. Sharing the joy of accomplishment is the best gift I receive from those, I am blessed to assist. I strive to be efficient, educated, and well rounded in my profession in order to provide the best I possibly can for you! I am an organized, detail-oriented, and conscientious self-starter. Who is able to strategize and prioritize effectively to carry out multiple tasks under pressure. I have over ten years of Records Management of confidential information.Advanced computer skills in Varies MS Office Suite, Outlook, Excel, OneNote, PowerPoint, Evernote, Dropbox, etc. Communications Automated Dispatch (CAD), Omnixx, Novell, GroupWise, FACTS, SMART Board/programs. PC troubleshooting hardware and software issues.Type 40 wpm.

Experience

1. Realtor

   Keller Williams Realty, LLC

   Oct 2015 — Present

   Work with clients for the purchase and sale of residential homes, working primarily from internal database of leads.•Serve as primary customer service professional to receive direct sales calls and customer support issues.•Assist customers in the evaluation, appraisal and listing of residential homes for sale.•Take customers to potential homes, provide guided tours and assist team members when showing homes.•Do initial research on area homes to find comparison properties.•Hold presentations, conferences and classes in the community to assist individuals in the home buying and selling process.•Prepare accurate sales agreements within critical timelines.•Coordinate with sales representatives to schedule home showings.Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

Education

• Federal Emergency Management Training FEMA

  Advance Professional Series Certificate, Applied and Professional Ethics

  2008 — 2014

• Texas A&M University, College

  Bachelors of Science, Sociology

  1996 — 2000

• Austin Institute Real Estate

  Realtor, Real Estate

  2015 — 2015

• Everest University/ Florida Metropolitan University

  Masters, Criminology

  2004 — 2007

Skills

• Training & Development
• Procedure Manuals
• Case Management
• Passionate About Work
• Office 365
• Scheduling
• Microsoft Office
• Smartboard
• Android
• Standards Compliance
• Customer Service
• Sharepoint
• Hurricane
• File Management
• Windows 7
• Novell
• System Testing
• Social Services
• Call Centers
• Apple Os
• Pc Software
• Organizational Change
• Operations Management
• Evernote
• Court Reporting
• Microsoft Windows 98
• Computer Hardware Troubleshooting
• Norton Internet Security
• Passport
• Cash Handling Experience
• Social Media
• Onenote
• Lotus Notes
• Blackboard
• Team Building
• Peer Reviews
• Privacy Compliance
• Quality Assurance
• Windows
• Outlook