Kathy Rauhaus
Operations Support Specialist - FCM Division at StoneX Group Inc.
- Role
- Operations Support Specialist at StoneX Group Inc.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Kathy Rauhaus
Experienced financial services professional with over a decade of expertise supporting…
Experience
Operations Support Specialist
Jul 2020 — Present · Chicago, IL, US
Collaborate with sales, trading, and office personnel in developing and streamlining all operational processes by spearheading project management tasksResponsible for day-to-day operations - Client support for account openings, first point of contact with new customersProviding all client account maintenance, assisting with updates and changes to profiles, balances, initiating fund transfers by handling wire and margin support to both brokers and customersGuide potential clients through onboarding process – identify issues and provide feedback to front office personnelWork side by side with specialized departments to ensure effective handling of operationsDocument processes by creating step by step instructions to ensure efficient workflowMaintain yearly reports and submit quarterly to executivesManage media newsletters by editing submissions and posting on all viable platformsProvide high level support to Regional Director
Education
Columbia College Chicago
Management
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