Kathy Letendre

Organizational Excellence Advisor @Ingenium Digital Health Advisors

Middletown Springs, VT, US
EMAILS
k••••@letendreassociates.com
MOBILE NUMBERS
+18•••••••15

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WORK HISTORY

Jan 2017 — Present

Organizational Excellence Advisor @Ingenium Digital Health Advisors

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US

Enabling the delivery of Extraordinary Care: Helping Leaders to get the Results they WantAdvising clients to achieve momentous improvements in care delivery, access, and care management. The Ingenium team partners with healthcare leaders and physicians to redesign & improve healthcare, including digital healthcare. My focus is on organizational excellence, helping leaders to get the results they need and want.

EDUCATION

1991 — 1993

University of Michigan

Master of Health Services Administration, Healthcare Management & Policy

1986 — 1990

Duke University

Bachelor of Science in Engineering, Biomedical/Medical Engineering

SKILLS

Process ManagementOrganizational DevelopmentTrainingLeadershipTeam BuildingLeadership DevelopmentBusiness TransformationPerformance ExcellenceQuality ManagementTraining DeliveryStrategic PlanningOrganizational EffectivenessChange ManagementBaldrige ExaminerPublic SpeakingLeading Transformational ChangeHealthcareProcess ImprovementVoice of the Customer AnalysisPhysiciansPerformance MeasurementCustomer EngagementBusiness Process ImprovementPerformance ImprovementStrategyNonprofits

ABOUT KATHY LETENDRE

With a passion for helping organizations and leaders achieve outstanding organizational outcomes, I support leaders and teams to make momentous improvements for their customers, their organizations, and their communities.As an advisor and consultant to executives, leadership teams, and organizations, I help others create their excellence advantage. I guide organizations to achieve the highest levels of performance through focusing on the priorities that will significantly improve their impact, and by aligning organizational efforts toward excellence.I serve as a steadfast guide to executives such that they persevere in creating unprecedented, transformational improvements in their organizations.Previously a healthcare executive, my expertise in setting a compelling organizational direction, measuring impact, and ensuring execution, enable me to contribute to the transformation of organizations and leaders in all sectors.Based in Vermont, I consult and advise organizations and leaders striving to be excellent across North America. I am delighted to be the newest member of the global team for PuMP - a remarkable approach to accelerate strategy execution, continuously improve and demonstrate impact.

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Kathy Letendre — Email, Phone Number & Contact Info | Unifers