Kathy Kalstrup
- Role
- Chief Operating Officer at Milliman
- Location
- Bainbridge Island, WA, US
- LinkedIn followers
- 500 followers
About Kathy Kalstrup
I have dedicated my career to professional client service, developing health, wealth…
Experience
Chief Operating Officer
Jan 2020 — Present
I lead the business services team providing enterprise-wide operating capabilities and services at this $1.5 billion independent risk management, benefits and technology firm with 4,500 global employees. As COO, my team and I enable our highly talented consultants to maintain a laser focus on serving clients every day. I am proud of our success and my leadership in responding to the pandemic, advancing a DEI strategy, and building a path to NetZero - making Milliman a stronger partner and employer.
Education
University of Illinois Urbana-Champaign
BS, Actuarial Science
University of Chicago Booth School of Business Executive Education
Pinnacle Executive Program
2016
Skills
- Mentoring, Coaching, Team & Leadership Development
- Client Management & Client Relations
- Recruitment Process Outsourcing
- Leadership
- Operational Stabilization
- P&L Management
- Quality & Metrics
- Defined Benefit
- Business Process Outsourcing (Bpo)
- Vendor Management
- Bpo
- Performance Management
- Recruiting
- Outsourcing
- Strategic Leadership
- Project Management
- Cross-Cultural Competence: Offshoring - India
- Business Process Outsourcing
- Rpo
- Human Resources
- Workforce Planning
- Talent Acquisition
- Management
- Process Re-Engineering: Lean
- Business Process Re-Engineering
- Offshoring
- Customer Service
- Benefits Administration
- Employee Benefits
- Strategy
- Process Improvement
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