Kathy Hirsekorn

Managing Partner, Sr Network Engineer, Mct @Leapfrog Technology Group, Inc

Responsible for strategy, marketing, business development, sales and daily business management for a regional consulting firm specializing in advanced infrastructure solutions for midsized organizations. We are a Managed Partner in the Microsoft Gold Certified Partner program, a designation reserved for partners with demonstrated success. The firm helps clients reduce their network systems operational costs and improve service levels through the application of best practices, with recognized expertise in network system migrations and deployment. Solutions are based on Microsoft and Citrix technologies. • Managed a team of senior technical consultants who focus on complex enterprise level projects as well as managed a team of professionals who focus on support, help desk, and network administration services for our small and midsize clients. • Developed internal help desk processes and procedures utilizing various technologies and structured approach to maximize the effectiveness of the team and their ability to provide world class service with minimal effort. • Responsible for hiring personnel, interviewing, selecting team members and determining their ability to succeed in various roles within the organization. • Responsible for training and developing technical, business and soft skills for project and support team personnel. • Evaluate client business needs by reviewing their business model, their processes, and proposing strategic solutions that maximize the value of their IT investments. • Built company from startup to current client list of nearly 500 organizations in less than 6 years.