Kathy Grajales
TruHearing
- Role
- Hearing Consultant ll Customer Service at TruHearing
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Kathy Grajales
I am a service-oriented professional with diverse skills in assisting clients and…
Experience
Hearing Consultant ll Customer Service
Feb 2019 — Present · Salt Lake City, UT, US
Educate clients on program and benefits; schedule appointments and follow up using CSM software, NICE inContact. • Remote, self-directed position; share information with multiple departments; track, report and resolve issues, or report to appropriate division for follow-up; meetings via MS Teams.• Consistently achieve 95-100% annual quality scores to help company achieve record sales from 20••••22. Provide empathetic customer service and enthusiastic presentation of product and benefits, ensuring excellent customer experience.
Education
Ensign College - SLC
Associate’s Degree, Business with emphasis in Professional Sales
2015 — 2017
Skills
- Classroom Management
- Public Speaking
- Customer Service
- Coaching
- Research
- Team Leadership
- Telemarketing
- Crm
- Lesson Planning
- New Business Development
- Sales
- Marketing
- Customer Relations
- Logo Design
- Content Development
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