Kathy Catalano

About Kathy Catalano

I am a passionate leader working to. Lead teams from concept to operationalization to implementation to deliver value and ensure alignment to the company mission and vision. Facilitate, design, and deploy operational model from proof of concept to scalable operation which demonstrates value and operational effectiveness Be a catalyst for change, leveraging change management, communication strategy, and execution of plans Translate the impossible into possible through teamwork I am best known for… CREATING IDEAS AND SEEING THEM THROUGH TO COMPLETION As an innovator, I am best known for creating new ideas, planning and executing strategic business and clinical programs and operations At all phases of a program or project, I can see the end result and focus our efforts on getting to that result as quickly and efficiently as possible My most effective ideas include cost savings and re-engineering processes SIMPLIFYING THE COMPLEX As a skilled communicator, facilitator and influencer, I thrive on challenge and change One of the key components to tackling an organization\'s biggest challenges is helping others to understand the risks and opportunities I take the time to understand, simplify, promote other people’s ideas and gain clarity so that we are all moving in the same direction BUILDING POWERFUL TEAMS Exceptional ability to manage internal and external client relationships and cross-segment teams Proven track record as a relationship builder, team collaborator, negotiator and influencer Coach, mentor and proven developer of individuals and teams for creating optimal results “The strongest commentary I could provide on Kathy’s behalf is that I hold her as one of the best business partners and that she always keeps the customer’s needs first in her decision making. Given her diverse background, I would wholeheartedly recommend Kathy for a leadership role in a health care setting.” -Vice President, Optum

Experience

1. Director of Operations

   Priority Health

   Oct 2024 — Present · Grand Rapids, MI, US

   Transform Group Enrollment, Premium Management and Member Fulfillment operations from operational strategy to deliver operational and financial value through simplification, standardization, and scalable processes and procedures. Enhance operational efficiency and foster innovation through cross functional partnerships and minimize operational costs

Education

• University of St. Thomas - Opus College of Business

  Master of Business Communication

• Roosevelt University

  Bachelor of Business Administration - BBA