Kathy Tran

About Kathy Tran

I have 10+ years in implementing, supporting, and managing software solutions. I have a passion to simplify, streamline, and optimize tasks, business workflows, and operations with digital solutions.Key strengths- Passionate about leveraging software and digital technologies to improve our personal lives and organizations- Strive for continuous and incremental improvement- Curious about human behavior and how to train/teach others and implement digital solutions successfully- Global, regional, and local experience with implementing technologies in Texas, across North America, Buenos Aires, Israel, and Africa- Work cross functionally with internal teams and 3rd party partners and/or clients while maintaining essential integrity, having empathy, empowering others, and having a sense of humor- Ability to translate technical jargon into layman\'s termsCurrent growth area- Consumer experience design, design thinking- Managing the business unit\'s IT budget- Defining long-term (3-5 years) digital strategy and roadmap for a business unit Experience- Software implementation leveraging both waterfall and agile methodologies- Managed a shared support team serving 13 clients- Mentoring college graduates/new hires- Training the service delivery and help desk teams- Oversee project and workstream budgets- Defining short-term (1-2 year) strategies for digital solutions- Working in a constrained environment; working with leadership team and customers to prioritize resources and capacity allocation- Software portfolio rationalization- Merger and acquisition experience - IT applications integration leadOutside of work, I find joy in volunteering at various organizations, trying out new recipes, spoiling my two dogs, gardening, exploring new restaurants and local coffee shops, and travelling the world.

Experience

1. Senior Technology Business Manager

   BMO

   Dec 2022 — Present

Education

• The University of Texas at Austin

  Business Administration, Supply Chain Management

  2008 — 2012

Skills

• Training
• Business Intelligence
• Word
• Sql
• Excel
• Data Analysis
• Microsoft Office
• Project Management
• Sap
• Account Management
• Business Analysis
• Analytical Skills
• Databases
• Powerpoint
• Microsoft Excel
• Oracle
• Microsoft Word
• Quality Assurance
• Analysis
• Outlook
• Advertising