Kathy Soja
Sr. Director, Customer Experience
- Role
- Senior Director, B2b Customer Service at HarperCollins Publishers
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Senior Director, B2b Customer Service
Jun 2023 — Present · Nashville, TN, US
Education
Cleveland State University
BS Education
Cleveland State University
M.S. Education
Skills
- Marketing
- Budgeting
- Account Management
- Change Management
- Leadership
- Subject Matter Experts
- Public Speaking
- Training
- Customer Satisfaction
- Retail
- Team Leadership
- Trade Shows
- Product Development
- Sales Management
- Creative Solutions
- Microsoft Office
- Sales
- Webinar Development
- Strategic Planning
- Management
- Team Building
- Relationship Building
- Cross-Functional Team Leadership
- Process Improvement
- Marketing Strategy
- Budgets
- Project Management
- Product Launch
- Public Relations
- Customer Service
- E-Learning
- Inventory Management
- Coaching
- Event Planning
- Social Media
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