Kathy Torno

About Kathy Torno

INSURANCE AND RISK MANAGEMENT EXECUTIVEExperienced in building international, multi-line programs that protect companies’ profitability while providing the highest level of coverage at the lowest possible costStrategic, results-oriented insurance professional skilled in team building, problem solving, communication and execution. Documented success in Enterprise Risk Management and process improvement with a focus on ROI. Visionary with innovative approach to managing risks and creating tailored insurance programs for optimal protection. Well versed in Safety, Benefits (IDM) and Risk Management Information Systems (RMIS).AREAS OF EXPERTISE: Strategic Planning Process Improvement Change Management Team Leadership & Motivation Customer & Vendor Relations Communications Budgeting, Expense Control Cost/Benefit Analysis Negotiations International Insurance

Experience

1. Sr Director, Global Risk Management

   Office Depot

   Jan 2006 — Present

   Develop Risk Management strategies for brick-and-mortar and e-commerce efforts. Direct Brokers and Underwriters to create risk transfer strategies to best protect the company. Research and evaluate options and place insurance coverage globally and domestically for all lines• Manage performance and results of self-administered and outsourced claims• Responsible for $40M budget and Actuary relationship to ensure accurate accrual and allocation across multiple Business Units• Provide risk assessment, risk management, vendor insurance limits and contract language expertise to Board, C-level executives, Operations, Legal, Human Resources and others • Participate in due diligence for mergers and acquisitions• Member of the ERM Committee, providing risk management guidance• Instrumental in merging the Risk Management programs of two companies (Office Depot and OfficeMax). Included building the optimal program from two free-standing programs and included devising plans for insurance brokers, global insurance coverage, RMIS, Actuary, TPA, self-insurance state compliance and negotiating return collateral. Completed all activities within 6 months and achieved $5.5M in savings, exceeding goals• Conducted insurance broker RFP in 2012 resulting in change of some brokers; saved $350K (41%) annually in fees while improving synergy and service level• Executed self-administration of all GL claims in 11/08, improving claims handling. Closed claims faster for less money and lower defense costs• Executed Non-Subscribe ERISA program in Texas in 7/09, saving an estimated $5.4M

Education

• Central Michigan University, Mt. Pleasant, MI.

  Bachelors of Arts, Social Work and Criminal Justice