Kathy Luisi

About Kathy Luisi

As a senior level manager at GeoBlue, I provide personalized, unsurpassed service, working across the organization to make a difference for our members and their families. Being a part of the Health Care community affords me the opportunity to create a meaningful impact on people’s lives, especially in the Blue Cross Blue Shield Global Core Program. I am able to support this initiative with my ability to empathize with client’s needs and follow through with a determined resolution using a strategical plan and tactical implementation. Blue Cross Blue Shield has 33 locally operated and independently owned companies. I am able to facilitate urgent inquiries from these organizations using my diverse skill set honed from years of experience. My talents stem from having exposure in a start-up atmosphere while gaining knowledge of various back-end roles that have curated my creativity and ability to problem solve. These assets paired with my multilingual communications skills and strong relations prove to be invaluable in this complex environment. My passions for this industry reach beyond my resume. The exhilaration and satisfaction I receive from assisting members shapes me personally and professionally. I take pride in molding these relationships while supporting my global perspective. I find each and every journey rewarding!

Experience

1. Sr Manager Business Service Management

   Geoblue

   Apr 2016 — Present

   Responsible for Key Account and Program Management. In this senior level decision-making capacity, responds to all BlueCross Blue Shield Association matters, as well as addressing inquiries from the 34 independent and locally operated BlueCross Blue Shield companies.

Education

• Shippensburg University of Pennsylvania

  Bachelor Of Science, Business

Skills

• Medicare
• Business Analysis
• Microsoft Excel
• Human Resources
• Underwriting
• Strategic Planning
• Data Analysis
• Account Management
• Claim
• Analysis
• Medicaid
• Sales
• Insurance
• Marketing
• Vendor Management
• Strategy
• Call Centers
• Healthcare
• Business Development
• Claims Management
• Management
• Team Building
• Hipaa
• Property & Casualty Insurance
• Access
• Health Insurance
• Brokers
• Managed Care
• Customer Service
• Training
• Employee Benefits
• Customer Relations
• Outsourcing
• Process Improvement
• Negotiation
• Leadership
• Team Leadership
• Risk Management