Kathy Lijoi
COO at CloudHesive
- Role
- Chief Operating Officer at CloudHesive
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Kathy Lijoi
A multi-talented executive with over 40 years of experience in information technology, telecommunications and customer service. I have a deep understanding of the roles that technology, processes and people play in the contact center space. An IT professional and customer service leader with in-depth knowledge of software development, cloud operations, support, project management and delivery.
Experience
Chief Operating Officer
Jan 2022 — Present
Education
Bell Leadership
Leadership
2007 — 2007
Stockton State College
Undergraduate Studies
1982 — 1983
Skills
- Contact Centers
- Global Delivery
- Ivr
- Integration
- Call Centers
- Saas
- Business Analysis
- E-Commerce
- Strategic Planning
- Enterprise Software
- Call Center
- Information Technology
- Process Improvement
- Business Intelligence
- Business Process
- Vendor Management
- Project Management
- Management
- Outsourcing
- Leadership
- Cloud Computing
- Customer Relationship Management (Crm)
- Team Building
- Team Leadership
- People Management
- Program Management
- Business Development
- Software as a Service (Saas)
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