Kathy King
Owner Managing Director @Sculpted Contours Medspa
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WORK HISTORY
Owner Managing Director @Sculpted Contours Medspa
Built and scaled a successful medical aesthetics practice from inception to over $1.5M in annual revenue within first three years. Opened 2 locations. Focused business activities on high satisfaction customer service and experiences and stewardship to increase profitability.BUSINESS GROWTH: Achieved 100% year over year revenue growth in the first 3 years, reaching $1.5M annually by end of third full year and totaling $9.2M in sales revenue over 10 years.SALES & MARKETING: Developed and executed direct-to-consumer sales strategies for aesthetic medical services, resulting in a 30%increase in leads via website, social media and CRM management.Boosted customer satisfaction and retention by 25% by implementing targeted service strategies and marketing aligned with budget, revenue goals and KPI’s.CONTRACT NEGOTIATION: Cultivated strong vendor relationships, resulting in successful contract negotiations for purchases of capital equipment, consumables, products and business services leading to a 20% bottom line net profit. LEADERSHIP: Led and grew a team of medical professionals and support staff. Responsible for hiring, training and performance review towards meeting personal and company goals. Through 10years, successfully hired and trained 15 new employees, implemented new service lines, developed standardized policy and procedures, improved procedure and business outcomes, patient satisfaction and increased revenue for the company.PROBLEM SOLVING & PROJECT MANAGEMENT: Analyzed business objectives monthly and quarterly, successfully aligning activities to exceed KPI’s by 20% and maintain profitability at 20% annually. Streamlined processes to enhance customer satisfaction and improve profitability, contributing to a 15% increase in year-over-year revenue growth. Managed website design and marketing initiatives that adapted to current trends and competitor analysis, ensuring our procedures and processes remain competitive.
EDUCATION
Mercer University
Bachelor of Business Administration (BBA), Business Administration and Management, General
SKILLS
ABOUT KATHY KING
After years of supporting successful medical practices, I am now a business owner and so…
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