Kathy Hein
Director, Program Management at Concentrix
- Role
- Director Program Management at Concentrix
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Director Program Management
Oct 2018 — Present · Appleton, WI, US
Skills
- Change Management
- Management
- Call Centers
- Planning
- Service Delivery
- Program Management
- Call Center
- Vendor Management
- Customer Experience
- Outsourcing
- Customer Satisfaction
- People Management
- Bpo
- Performance Management
- Crm
- Project Planning
- Operations Management
- Strategic Planning
- Process Improvement
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