Kathy England
Service Desk Operations Manager @Experian
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WORK HISTORY
Service Desk Operations Manager @Experian
Nottingham, GB
EDUCATION
South Notts College
Mature Student course on Word processing and business english, Business Administration and Management, General
Kent School
Currently doing an APM apprenticeship in Project Management
SKILLS
ABOUT KATHY ENGLAND
Designing simple Service Support Models to complex Service Design Packages for new Products and enhancing existing Products/Services ITIL methodology approachI have a proven ability to successfully deliver products, regulatory changes and IT Projects in a results driven pressured environment to a complex matrix companyAccountable for project governance, risk and stakeholder management for an ever expanding diverse support function for clients and customers. Forward thinking, problem solving mentalityImpeccable organisational and time management skills I am passionate about people so Chair/manage the People Forum for Experian UK & I - This We are the eyes, ears and voice of the people and support HR/senior leadership/shareholders to make informed decisions. I have recently worked with HR to create a menopause policy which was launched in March 2020. It doesn\'t end here! A loose women style panel is being created and aired within Experian. All credit to Experian for embracing diversity in the work place!
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