Kathy Chaplin

Leads Operations Manager @Comparesoft

GB

As the Leads Operations Manager at Comparesoft, I play a pivotal role in driving the success of our lead generation and management processes. My key responsibilities include- Qualifying Incoming Leads: Assessing and matching leads to our vendors\' Ideal Customer Profiles (ICPs) to ensure high-quality connections- Lead Distribution: Efficiently distributing qualified leads to software vendors and tracking their progress to ensure timely follow-up and engagement- Contract and Lead Review Calls: Organising and conducting contract review calls and lead review calls to maintain alignment with vendors and software buyers- Dashboard Introduction Calls: Running dashboard introduction calls to familiarise vendors with our lead management tools and processes- Lead Engagement Monitoring: Continuously monitoring lead engagement and recording sales activities to optimise lead conversion rates- Commission Invoices: Preparing and sending commission invoices to ensure accurate and timely payments.By effectively managing these responsibilities, I contribute to the growth and success of both Comparesoft and our valued software vendors.