Kathy Binns
Service Delivery Specialist at Mercer
- Role
- Service Delivery Specialist at Mercer
- Location
- West Des Moines, IA, US
- LinkedIn followers
- 500 followers
About Kathy Binns
Experienced process focused Administrative Manager - coaches and motivates employees to…
Experience
Service Delivery Specialist
Dec 2014 — Present
Working directly with clients providing a private healthcare exchange Assisting clients with a full variety of options for their employees. Assist with troubleshooting of issues with specific applications used to manage their benefits and answer questions they may have. A liason between clients,vendors, and other business units as an advocate for the client.Project manage annual open enrollment.
Education
William Penn University
Bachelor Degree Liberal Arts
Winterset High School
High School Diploma
Skills
- Vendor Management
- Benefits Administration
- Salesforce.com
- Adp Payroll
- Onboarding
- Employee Relations
- Workforce Management
- Call Centers
- Succession Planning
- Talent Management
- Peoplesoft
- Business Process Improvement
- Account Management
- Change Management
- Training
- Human Resources
- Payroll
- Performance Management
- Employee Training
- Hris
- Coaching
- Leadership
- Team Building
- Management
- Process Improvement
- Insurance
- Customer Service
- Employee Benefits
- Bpo
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