Kathryn Grace
Head of Design @NHS England
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WORK HISTORY
Head of Design @NHS England
Leeds, GB
Part of the central Product & UCD team within Digital | Product & PlatformsLeading on central design based initiatives.Supporting central strategy planning.Collaborating with leadership to enable multi-disciplinary team working.Collaborating with Product & Design leadership to bring clarity to overview initiatives.Supporting UCD & Design communities.Championing joined up thinking, clear communication, creating clarity (where we can), bringing different view points together to find a shared way forward.Creating space to collaborate and learn through a playful approach.Organisational Change Count: 3 so far, now on 4th as NHS England integrates into DHSC.
EDUCATION
Middlesex University
BA (Hons), Graphic Design
SKILLS
ABOUT KATHRYN GRACE
Currently enabling change through design and research practice within the digital product & service landscape at NHS England.Design & Research Coach.Particular interests in:• Enabling the sharing of learning across teams and communities to enable greater innovation in a digital age• Playful Working, Jamming & Learning - introducing people to \'people centred\' service design and thinking• Coaching and community building to enable people to do their best work• Enabling design to be embedded within organisations, across multiple functions/roles• Design/User Research Tools & Techniques (enabling people to participate in research/co-design)• Inclusive, diverse and accessible product/service design and communications - digital, physical, visual, audio and in person.• Care Innovation - older people and dementia - both digital and digitally enabled services• Combining Health & Social Care into useful innovations for Family Care and Holistic ServicesCo-initiated Service Design Leeds 2010Initiated Leeds Global Service Jam 2011 Part of the Leeds GovJam & Service Jam Community 2010 to presentVolunteer Global Jams HQ 2016 to presentFamily Dementia Carer 20••••15
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