Kathryn Kat Atkins
IT Support Specialist | Enterprise Technical Support | SQL & Data-Driven Troubleshooting
- Role
- Product Support Analyst at Infor
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Kathryn Kat Atkins
IT professional with 3+ years of experience in enterprise IT support, endpoint management, and application support. I specialize in managing complex device lifecycles and providing advanced troubleshooting in high-volume, SLA-driven environments.Expert in Windows environments, Active Directory/IAM, and Microsoft Entra ID. I leverage tools like SQL and Tableau to track support metrics and improve operational workflows. Proven track record of resolving Tier 2/3 escalations and automating repetitive tasks to increase team productivity.
Experience
Product Support Analyst
Mar 2026 — Present
Hospitality Team
Education
Kennesaw State University
Bachelor of Business Administration - BBA, Information Systems
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