Kathryn Shea

Senior Associate Customer Success Manager - athenahealth

Role: Senior Associate Customer Success Manager at athenahealth
Location: Boston, MA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Senior Associate Customer Success Manager
athenahealth
Apr 2025 — Present

Education

Assumption College
Graduate Certificate
2014 — 2014
University of Massachusetts Amherst
B.A. Feb
2006 — 2010

Skills

Hospitals
Human Resources
Medical Records
Administrative Assistance
Health Insurance
Data Entry
Customer Service
Idx
Social Media
Research
Healthcare
Office Management
Outlook
Administrative Assistants
Microsoft Office
Medical Terminology
Powerpoint
Microsoft Excel
Hipaa
Case Management

Contact information

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Work email
•••••@athenahealth.com
Personal email
•••••@•••••.com
Direct dial
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Current company

athenahealth

IT Services and IT Consulting · 9K employees · Founded 1997 · Boston, Massachusetts, United States

athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. Our dedication to creating an exceptional workplace has been recognized with several prestigious awards. We've been honored as a 2024 Top Workplaces USA, named a Forbes 2024 America's Best Mid-Size employers, and celebrated as one of 2023 Glassdoor Best Large Companies to Work For. Additionally, we've been acknowledged as a 2023 Top Workplace in Austin, one of the 2023 Best Places to Work in Maine and a 2023 Top Workplace in MA by the Boston Globe. These accolades are a testament to our vibrant and diverse team that fuels innovation at athenahealth.

athenahealth.com

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Experience

Senior Associate Customer Success Manager

Education

Assumption College

University of Massachusetts Amherst

Skills

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