Kathryn Headley
AAPC Certified Practice Manager, Behavioral Health Credentialing Specialist, Behavioral Health Revenue Cycle Specialist, ABA Insurance Specialist
- Role
- Billing and Healthcare Services Coordinator Administrative Manager at Sprout Behavioral Services, Inc
- Location
- Hollywood, FL, US
- LinkedIn followers
- 500 followers
About Kathryn Headley
Behavioral Health Administration and Revenue Cycle Specialist with advanced knowledge in…
Experience
Billing and Healthcare Services Coordinator Administrative Manager
Sprout Behavioral Services, Inc
Nov 2022 — Present · Hollywood, FL, US
Revenue Cycle Management and Credentialing· Claims receivables- follows up on denied claims · Audit scheduled sessions for errors and assist staff with billing errors in software system· Send out claims to insurances · Check client benefits monthly· Credential therapists and BCBAs with insurances • Scheduling · Communicate any scheduling issues with full time scheduler· Assists with all scheduling needs when scheduler is on vacation· Communicates with scheduler to maintain knowledge of staff openings for potential clients· Strategize and problem solve with scheduler to reduce staff cancellations and improve billable hours· Communicate with necessary individuals regarding client scheduling calls• Client Intake · Answers incoming calls and screens potential clients for factors including insurance, scheduling availability, clinical appropriateness and location· Communicates professionally and compassionately with potential client parents about their needs· Takes down initial client information· Verifies insurance benefits and communicates those with parent· Gathers necessary paperwork from the parent for initial assessment authorization· Requests authorization for initial assessment and ongoing services· Communicates authorized hours with BCBA supervisor· Inputs authorized hours into software system· Add new clients and appropriate paperwork to software systems• Staff Management· Gathers new hire paperwork from hired staff and saves to appropriate systems· Gives access and creates new accounts for new hire on software system(s)· Ensures all staff maintain accurate records (ie notifying when certifications are expiring)• Monthly executive meetings as needed · Participate in the development of Key Performance Indicators to support growth
Education
Everest Institute-North Miami
Medical Billing
2010
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