Kathryn Bell
Delta Air Lines Customer Experience Design Co-Op | Auburn University Marketing and Aviation Management Student
- Role
- Customer Experience Design Co-op at Delta Air Lines
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Kathryn Bell
Hi! I’m a Marketing student who gets genuinely excited about understanding people — what…
Experience
Customer Experience Design Co-op
Aug 2024 — Present · Atlanta, GA, US
During my time with the In-Flight Entertainment Connectivity – Engagement & Optimization team, I have had the opportunity to dive deep into the intersection of technology and user experience. I analyzed Wi-Fi portal partner offer tests using Adobe Target, helping to identify trends and opportunities to enhance passenger engagement. Each week, I also participated in onboard content testing to ensure seamless digital experiences for travelers. As part of a semester-long project, I researched and presented an in-depth overview of Adobe Target Premium and Adobe Journey Optimizer, gaining valuable insight into customer journey management and personalized marketing strategies.
Education
Auburn University Harbert College of Business
Bachelor of Science in Business Administration
2021 — 2026
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