Kathrine Ianchenko
CEO, Founder @Dataplain
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WORK HISTORY
CEO, Founder @Dataplain
Nice, FR
EDUCATION
Peter the Great St.Petersburg Polytechnic University
Bachelor of Computer Science
Peter the Great St.Petersburg Polytechnic University
Bachelor of Linguistics
Copenhagen Business School
Specialization
ABOUT KATHRINE IANCHENKO
As an Operations Manager at Veeam Software, I lead and maintain all customer-facing services and platforms, delivering global and region-specific projects that improve customer satisfaction using Agile, DevOps, and Scrum. I also collaborate with Sales, Renewals, Marketing, and RnD on all customer technical support initiatives, developing and implementing customer-facing strategies that drive customer loyalty and revenue using data. I have 3+ years of experience in operations management and 8+ years of experience in customer service and management, with a proven track record of delivering innovative and impactful solutions that enhance customer experience and retention. I am a Google Certified Project Manager and a certified expert in process optimization and operational excellence.
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