Kathlynn L.

Experience

1. Senior Product Manager

   Twilio

   Jul 2022 — Present

   As the Product Manager for the Warehouse Activation team, I led the roadmap to successfully launch Reverse ETL to General Availability - enabling customers to easily activate warehouse data across business applications. I also launched the Data Graph for Linked Profiles, which allows businesses to build a graph of relationships across all their customer data - linking customer events, experiences, profiles, and warehouse datasets. The Data Graph powers personalized customer experiences across our ecosystem of activation channels, and unlocks the ability for companies to achieve real-time, hyper-personalization at scale. As the Product Manager for the Compliance team, I launched critical features around user profile deletion and data minimization that helped our customers comply with evolving data and privacy regulations. I scaled our deletions system throughput by 6x and launched the Deletions Dashboard to provide customers visibility into their deletions pipeline.