Kath Lovell
Store Manager @Marks and Spencer
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WORK HISTORY
Store Manager @Marks and Spencer
Store Manager | M&S Greenford FoodhallFull accountability for £15m+ annual turnover, leading end-to-end commercial, operational, and people performanceLeadership of 45+ colleagues, driving engagement, capability, and retention in high-profile retail environmentsDelivery of strong KPIs across sales, margin, availability, cost control, and complianceRecognised for operational excellence, customer experience, and stakeholder leadership
EDUCATION
The University of Manchester
BSc, Geography and Geology
The University of Manchester
Bachelor of Science - BS, Geography and Geology
SKILLS
ABOUT KATH LOVELL
I’m a senior operational and commercial leader with experience spanning £10M+ retail P & ;L ownership, executive-level leadership, and national policy influence across health, social care, sustainability, and inclusion.I currently lead large, complex retail operations within Marks & Spencer, with full accountability for commercial performance, cost control, risk, governance, and the development of high-performing teams of 45+ colleagues. I’m known for creating strong operational disciplines while building inclusive, engaged cultures that deliver consistently against KPIs.Alongside my corporate leadership career, I previously founded and led a Community Interest Company as Managing Director, growing it from start-up to a £1m turnover organisation with 40+ colleagues. In that role, I worked closely with boards, government departments, MPs, commissioners, and universities, and co-led the development of a national workforce framework now delivered to over professionals.Across my career, I’ve operated comfortably at the intersection of commercial performance, people leadership, and ethical impact — leading transformation, sustainability initiatives, and inclusion work that translates values into measurable outcomes.
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