Kathleen Quill
Every day you breathe is another opportunity to be better.
- Role
- Director of Customer Value at Transflo
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Kathleen Quill
Win-win-win. That’s the goal. I’m proud to have been part of successful teams in the Fast paced SaaS world.As s a Customer Value Manager, I got to help clients reach their financial & operational objectives faster & most efficiently, using ML and AI enabled cloud software solutions for order to cash, office of the CFO and Treasury functions that are recognized as best-in-class. That experience carries into the transportation automation business, where I designed & implemented customer success strategies and participates in the design and launch of a new SaaS product for the company.Lucky enough to come over to this exciting world of SaaS fintech in 2018 after over 29 years of management in not-for-profit trade association specializing in B2B credit & collections management and construction. Took prior organization, serving business credit grantors, from #7 in the country to #2, building a fiercely loyal member base with a full array of essential business credit & financial services, meeting services, products and member relations.Association business is like no other, requiring a unique blend of non-profit mindset and for-profit knowledge. It is not easy, but it was challenging every single day and a great training ground for creating value to clients/stakeholders.Specialties: Customer Success, Value Creation, On Boarding SaaS in today’s environment, Strategic Planning, Credit practices, repackacing and repositioning, Business Credit, not for profit governance & best practices, Board of Directors best practices and governance policies, member services, government involvement on behalf of credit granting B2B businesses, development of products and services for the B2B sector.
Experience
Director of Customer Value
Dec 2023 — Present · US
Education
Southern Illinois University, Carbondale
BA, English
1974 — 1978
Skills
- Nonprofits
- Cash Flow
- Financial Services
- Strategic Planning
- Microsoft Excel
- Customer Service
- Executive Management
- Business Planning
- Operations Management
- Team Building
- Management
- Sales
- Financial Reporting
- Supervisory Skills
- Association Management
- Risk Management
- Cash Management
- Mergers & Acquisitions
- Time Management
- Credit Risk
- Budgets
- Finance
- Financial Risk
- Process Improvement
- Business Development
- Risk Assessment
- Pricing
- Financial Analysis
- Public Speaking
- Business Credit & Finance
- Credit
- Negotiation
- Nacm National Trade Credit Report
- Business Strategy
- Analysis
- Forecasting
- Managerial Finance
- Credit Analysis
- Accounting
- Team Leadership
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