Kathleen Murphy
SVP Branch Banking & Call Center | Retail Banking Strategist | Customer Experience Strategist | Problem Solver | Data Analysis | Competitive Intelligence | Communications | Community Banks | Credit Unions
- Role
- Senior Vice President- Branch Banking and Call Center at Hanscom Federal Credit Union
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Kathleen Murphy
Over 15 years of experience formulating and directing retail banking and marketing…
Experience
Senior Vice President- Branch Banking and Call Center
May 2024 — Present · Boston, MA, US
Responsible for leading the strategic plan to drive membership growth, increase deposits, optimize member engagement and deliver exceptional financial education through a highly trained team of certified Financial Coaches. Responsible for the growth and development of Area Managers, Branch Managers, Supervisors and Financial Coaches. Responsible for outreach in the communities we serve to deliver our mission to provide financial wellness education and to become the primary financial institution for our members. Collaborates with all functional areas to create an environment that demonstrates empathy, innovation and teamwork.
Education
Accomplishment Coaching
Professional Certification, Leadership, Executive Coaching
2011 — 2012
Southern New Hampshire University
MBA, Business
ABA Stonier Graduate School of Banking
Banking
2007
University of North Carolina at Greensboro
Bachelor's degree
Skills
- Management
- Social Media Marketing
- Marketing Communications
- Residential Mortgages
- Sales Management
- Mergers & Acquisitions
- Executive Management
- Financial Analysis
- Real Estate
- Commercial Banking
- Coaching
- Acquiring
- Marketing
- Cash Management
- Market Research
- Mortgage Lending
- Credit Analysis
- Marketing Strategy
- Leadership
- Sales
- Banking
- Business Development
- Risk Management
- Budgets
- Finance
- Digital Marketing
- Credit
- New Business Development
- Financial Risk
- Return on Investment
- Integrated Marketing
- Strategic Planning
- Mortgage Banking
- Performance Metrics
- Retail
- Small Business
- Public Relations
- Commercial Lending
- Social Media
- Financial Services
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.