Kathleen Krail
Director, Consumption Value Delivery @ Salesforce | MBA
- Role
- Director, Consumption Value Delivery at Salesforce
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Kathleen Krail
Accomplished and results-driven professional with extensive experience in ensuring delivery of excellent customer service and increasing retention rates to accelerate business growth. Proven track record of success in spearheading projects/programs, managing account portfolios, and aligning customer business processes with product capabilities. Proficient in leading seamless technology transformation, formulating effective technology consolidation strategies, and addressing gaps to enhance operational efficiency. Remarkable acumen in exceeding yearly quotas, conducting product usage analysis, and securing upsell/ expansion opportunities. Skilled in driving innovation and fostering productive relationships with clients, stakeholders, and all levels of management.
Experience
Director, Consumption Value Delivery
Feb 2026 — Present · Philadelphia, PA, US
Education
Montana State University-Bozeman
Political Science, Pre-Law Studies
2010 — 2014
University of San Diego
Paralegal Certification Program, Legal Assistant/Paralegal
2014 — 2014
UW Foster School of Business
Master of Business Administration - MBA
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