Kathleen Moore
Vistor Experience Associate at the Harley-Davidson Motor Company Museum
- Role
- Vistor Experience Associate at Harley-Davidson Motor Company
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Kathleen Moore
Energetic sales professional with a knack for matching customers with optimal products…
Experience
Vistor Experience Associate
Jun 2017 — Present · Milwalkee, WI, US
Visitor Experience Associate (VEA):Visitor Experience Associate inside the Harley-Davidson Museum, supporting visitors throughout the Museum experience. Greeting guests as they enter the Museum, promoting and selling museum tickets and enhancements such as tours, and getting visitors familiar with the layout of the Museum at its entrance. Tour Guide and Jumpstart facilitator. Strong communication skills in person and over the phone.*Outstanding customer service skills and the ability to understand and resolve visitor questions or issues.*General computer knowledge and POS experience; a strong attention to detail and ability to handle cash accurately in a fast-paced environment is essential.* Possess sales skills that contribute to achieving sales goals.*Proven ability to manage multiple duties simultaneously and work calmly in a dynamic environment.*Demonstrate ability to work in a team environment while providing exemplary one-on-one assistance to visitors.* Represent Harley-Davidson while delivering superior customer service to visitors from around the world.*Facilitate Jump Start Experience.*Educate visitors about the early history of Harley Davidson.
Skills
- Key Account Management
- Life Coaching
- Loss Prevention
- Workshop Facilitation
- Business Development
- Educational Consulting
- Client Rapport
- Sales Operations
- Pricing
- Sales
- Customer Service
- Career Counseling
- Strategic Planning
- Sales Management
- Budgets
- Sales Process
- Court of Protection
- Social Services
- Product Development
- Direct Sales
- Visual Merchandising
- Management
- Team Building
- Case Management
- Negotiation
- Recruitment Advertising
- Purchasing
- Facilitation
- Retail Sales
- Marketing Strategy
- Motivational Interviewing
- Store Management
- Training & Development
- Legal Research
- Sales Presentations
- Merchandising
- Account Management
- Customer Satisfaction
- New Business Development
- Marketing
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