Kathleen McCarthy
Senior Director, Project Delivery | Enterprise PMO & Transformation Leader | Driving Scalable, Mission-Critical Outcomes
- Role
- Head of IT Program Delivery, Gas Business Unit at National Grid
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Kathleen McCarthy
Technology delivery leader with 20+ years of experience executing enterprise programs and portfolios in regulated, mission-critical environments. Leads $500M+ delivery portfolios while driving measurable business outcomes — from workforce productivity gains and operational cost reductions to revenue-enabling platform modernization. Proven track record of transforming underperforming delivery organizations into high-predictability engines that accelerate strategic priorities across internal teams and partners.
Experience
Head of IT Program Delivery, Gas Business Unit
Feb 2020 — Present · Waltham, MA, US
Enabled a Gas business unit strategic transformation by stabilizing post-acquisition portfolio execution — eliminating an 18-month backlog and increasing delivery predictability by 50%+, directly accelerating time-to-value on critical regulatory and infrastructure investments.• Drove $40M in operational cost savings and risk reduction by strengthening capital planning and financial controls, reducing cost variance by 30%+ and improving forecast accuracy — enabling more reliable capital allocation and Board-level financial reporting.• Delivered 20–30% workforce productivity gains across employees through the enterprise Gas Enablement Program, reducing manual process burden and enabling field and operations teams to focus on higher-value activities.• Expanded organizational delivery capacity by 25% across 100+ resources through demand rebalancing, utilization improvements, and partner mix optimization — increasing the business\'s ability to execute strategic initiatives without proportional cost increase.• Improved on-time delivery from ~60% to >90% through enterprise governance and operating cadence redesign, directly reducing business disruption from delayed technology dependencies.
Education
D'Amore-McKim School of Business at Northeastern University
Master of Business Administration, MBA
Bentley University
Bachelor’s Degree, Computer and Information Sciences and Support Services
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