Kathleen Garner
Strategic Customer Success Manager | Account Management, Strategic Planning
- Role
- Strategic Customer Success Manager & Senior Advisor at Appriss Retail
- Location
- Sterling Heights, MI, US
- LinkedIn followers
- 500 followers
About Kathleen Garner
Experienced Strategic Customer Success Manager with a proven track record of driving client satisfaction, retention, and revenue growth. Adept at developing and executing customer-centric strategies that align with business objectives. Skilled in building and nurturing strong client relationships, identifying opportunities for upsell and cross-sell, and collaborating cross-functionally to deliver exceptional customer experiences. Passionate about leveraging data and insights to inform decisions and optimize customer success initiatives.
Experience
Strategic Customer Success Manager & Senior Advisor
Mar 2022 — Present · Sterling Heights, MI, US
Education
Eastern Michigan University
Criminal Justice
1986 — 1991
Skills
- Inventory Management
- Inventory Control
- Executive Protection
- Criminal Justice
- Fraud
- Training
- Background Checks
- Interrogation
- Fraud Investigations
- Private Investigations
- Security Management
- Protection
- Cctv
- Workplace Violence
- Loss Prevention
- Firearms
- Wicklander-Zulawski Interview & Interrogation
- Physical Security
- Surveillance
- Corporate Security
- Organized Retail Crime
- Enforcement
- Security Audits
- Security
- Internal Investigations
- Interviewing
- Emergency Management
- Investigation
- Asset Protection
- Security Operations
- Shrinkage
- Access Control
- Interrogation Techniques
- Crisis Management
- Criminal Investigations
- Interviews
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