Kathleen Duffy
Program Manager @HSO
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WORK HISTORY
Program Manager @HSO
EDUCATION
Bethel University
Bachelor of Arts, Organizational Leadership
SKILLS
ABOUT KATHLEEN DUFFY
High energy Business and IT professional with an extensive background and proven results globally in the design and implementation of integrated external and internal customer experience and internal enterprise platforms. Digitally transforming the customer experience and ERP platforms; including the strategy, processes, applications, and the supporting organizations; while creating, transforming or improving the Portfolio / Program Management Offices in multiple sized organizations. Adept at working with C level executives and their Leadership Teams to develop IT strategy, road maps, enterprise architectures, program implementation plans and their supporting budgets. Confident when working with multiple vendors both on and offshore and have effectively managed budgets up to $20 million. Demonstrated ability to lead, develop, and motivate people through business process re-engineering, the Product Development Lifecycle, and the Software Development Life Cycle using both Agile Scrum and Waterfall methodologies. Highly effective communicator skilled at building successful cross-functional relationships with internal and external clients throughout the world. Team oriented and excellent mentor and leader.
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