Kathleen Bates
Heart-Led Executive of Operations | Driving Growth, Profitability & Service Excellence | Expert in Hospitality, Asset Management & Strategic Leadership | 20+ Years Leading Top Hotel Portfolios
- Role
- Vice President Operations at IMPRINT Hospitality
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Kathleen Bates
Throughout my career, I have developed solid leadership skills and achieved win-win results:• Visionary operations management leader with a progressive and accelerated career trajectory evidenced through increasing levels of hospitality management and operations initiatives. • Recognized for distilling complex operations problems into tangible revenue, efficiency, and profit margin-driven growth with a relentless commitment to quality, employee engagement, and guest satisfaction.• Stellar record of developing top-performing teams, boosting employees’ morale, improving guest satisfaction survey scores ensuring proper allocation and utilization of resources.Connect with me today, or email me at b••••••••@gmail.com to find out how I’ll implement best practices to achieve your organization’s strategic missions!
Experience
Vice President Operations
Dec 2025 — Present
Education
University of Colorado Boulder
Master's Degree of Science, Organizational Leadership
2019 — 2021
Black Hills State University
Bachelor of Science - BS, Business Management, Marketing
1993 — 1997
Skills
- Revenue Analysis
- Forecasting
- Leadership
- Hospitality
- Budgets
- Rooms Division
- Income Statement
- Sales
- Hiring
- Property Management Systems
- Operations Management
- Sales Process
- Cost Control
- Hotel Booking
- Customer Service
- Strategic Planning
- Contract Negotiation
- Management
- Yield Management
- Hospitality Industry
- Time Management
- Account Management
- Lodging
- Marketing
- Hospitality Management
- Hotel Management
- Customer Satisfaction
- Marketing Strategy
- Sales Management
- Hotels
- Training
- Profit
- Guest Service Management
- Employee Relations
- Revenue Forecasting
- Social Media Marketing
- Team Leadership
- Recruiting
- Team Building
- Meeting Planning
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