Kathleen A T.
Navigator @Croley Insurance And Financial
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WORK HISTORY
Navigator @Croley Insurance And Financial
Springfield, MO, US
Licensed Navigator for Marketplace
EDUCATION
Bilungzentrum, Nürnberg, Germany
German Language Certification, German
University of St. Thomas
BA Business Administration, HR Management and Music Minor: voice and clarinet and esemble
Red Cross
Certifications, CPR/First Aid/AED
Fordungszentrum Dance School, Nuremberg, Germany
Tap dance
University of St. Thomas
Bachelor of Arts - BA, Human Resources Management/EAP/ Music
John Robert Powers Professional modeling and Career School
Modeling, Talent, and Career, Fashion Modeling, Talent and Career
Bildungszentrum, Nuremberg, Germany
German, German classes, Intensive, levels 2-advanced,
Augsburg College, St. Paul, Minnesota
Theater credit, Theatre/Theater
John Robert Powers Modeling and Career School, Minneapolis, MInnesota
Certification, Modeling, acting, finishing
Red Cross Academy
Various certifications for health and safety and more, Various
Sportsplex, Figure Skating Club, Nashville, TN
Figure Skating , Figure Skating
Council for Professional Development
CDA, CDA ( Child Development Associate credential) National Credentialing Program
ABOUT KATHLEEN A T.
A professional, am dependable & get the job done timely & efficiently:*HR, Personal, Executive, Administrative, Staff & office Assistant, CSR,*Event Planner,*Singer, Actor, Instrumentalist *Vocal/Clarinet teacher/Performer,*Cosplayer *Model *Teacher *Licensed Navigator/Individual Healthcare PROFESSIONAL PROFILE • Solutions-driven professional with over 10 years of supervisory experience • Customer-focused self-starter with excellent customer service, public relations, analytical• Attention to detail, strong organizational and analytical skills• Resourceful and creative problem solver with proven ability to prioritize and multi task• Articulate communicator who is fluent in speaking English and German languages • Motivated achiever who exceeds goals regularlySKILLS• Microsoft Office Suite skill sets, Access, Outlook, Quick Books, Quicken, Windows Vista & XP, Mac, DOS, Microsoft, SABA, FAS, Hyperion, FaceBook, 10 key 60+, WPM 65+, Data Entry, Individualized company specific software, Basic computer hardware assembly and component/device replacementQUALITY PROFILE• Trust worthy/Integrity • Strong work ethic • Extremely well organized and reliable• Detail oriented • Excellent communication skills/interpersonal• interface well with top management• Self-motivated• Positive attitude, friendly • Enthusiastic/initiative• Problem solving experience/problem solver• Superb telephone skills• Very High standards of customer service• Deductive reasoning• Active listening• Work well with all personality types• High level of poise, polished• Professional, pleasant appearance• Team player• Email/calendar/appointment/scheduling• Travel industry and arrangements• Creative• Exemplary reading comprehension• Superior writing skills• Common sense ability/approach• Quick learner• Major airline Flight Attendant for 10 years,• Attended regular Masters of Service training• Supervisory/leadership• Supporter/encourager
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