Katherine Stroud
Director of IT Service Management @Midcontinent Independent System Operator (MISO)
Carmel, IN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2015 — Present
Director of IT Service Management @Midcontinent Independent System Operator (MISO)
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EDUCATION
N/A
Oakland City University
Computer Science
2013 — 2016
Indiana Wesleyan University
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
N/A
Oakland City University
Bachelor of Science (B.S.), Choral Music
SKILLS
ManagementService Desk ManagementVendor ManagementPerformance MetricsHipaaIT Financial ManagementProcess DesignTelecommunications ManagementEhrTeam BuildingBusiness Process ImprovementElectronic Medical Record (Emr)ServersTroubleshootingProcess ImprovementContract ManagementStaff DevelopmentTechnology IntegrationCapacity ManagementIT Service ManagementLeading ChangeBusiness ContinuityProject PlanningBudgetsItilProblem ManagementInformation SecurityHealthcare Information Technology (Hit)Enterprise Network DesignCustomer ServiceContinuous ImprovementNetwork SecurityRegional IntegrationSecurityHealthcareSystem AdministrationLeadershipPublic SpeakingStrategic PlanningManagerial Accounting
ABOUT KATHERINE STROUD
I enjoy the challenge of directing multiple teams, pulling people together to accomplish…
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