Katherine Stroud
- Role
- Director of IT Service Management at Midcontinent Independent System Operator (MISO)
- Location
- Carmel, IN, US
- LinkedIn followers
- 500 followers
About Katherine Stroud
I enjoy the challenge of directing multiple teams, pulling people together to accomplish…
Experience
Director of IT Service Management
Midcontinent Independent System Operator (MISO)
Mar 2015 — Present
Education
Oakland City University
Computer Science
Indiana Wesleyan University
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
2013 — 2016
Oakland City University
Bachelor of Science (B.S.), Choral Music
Skills
- Management
- Service Desk Management
- Vendor Management
- Performance Metrics
- Hipaa
- IT Financial Management
- Process Design
- Telecommunications Management
- Ehr
- Team Building
- Business Process Improvement
- Electronic Medical Record (Emr)
- Servers
- Troubleshooting
- Process Improvement
- Contract Management
- Staff Development
- Technology Integration
- Capacity Management
- IT Service Management
- Leading Change
- Business Continuity
- Project Planning
- Budgets
- Itil
- Problem Management
- Information Security
- Healthcare Information Technology (Hit)
- Enterprise Network Design
- Customer Service
- Continuous Improvement
- Network Security
- Regional Integration
- Security
- Healthcare
- System Administration
- Leadership
- Public Speaking
- Strategic Planning
- Managerial Accounting
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