Katherine Rausch
Manager Voice of the Consumer at AARP
- Role
- Voice of the Consumer Manager at AARP
- Location
- New Alexandria, VA, US
- LinkedIn followers
- 500 followers
About Katherine Rausch
I am currently working as a Manager of the Voice of the Consumer at AARP (within the AARP Experiences team).My passion is to enhance the consumer experience by leveraging data and analytics to inform new business opportunities. By using an \"outside in\" CX approach, my strength is to bring together quantitative and qualitative research with strategic decisions, program creation and on-going evaluation- Experienced in Customer Service, Management, Market Research, User Experience/Design Thinking, Strategy, Business Analytics, Hospitality Product Development, Data Visualization and Microsoft Office- May 2017 graduate from Cornell\'s College of Business with a major in Hotel Administration and minors in Real Estate and SpanishPlease contact me at k•••••@cornell.edu for more information.
Experience
Voice of the Consumer Manager
Jun 2023 — Present · Washington, DC, US
Education
Cornell University
Bachelors of Science 2017
2013 — 2017
Skills
- Food & Beverage
- Front Office
- Environment
- Hospitality Industry
- Micros
- Hotels
- Microsoft Excel
- Teamwork
- Microsoft Office
- Tourism
- Hotel Management
- Time Management
- Hospitality Management
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