Katherine Knight
- Role
- Client Experience and Digital Program Manager at Vanguard
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Katherine Knight
From the Peace Corps in Cambodia to leading digital transformation at Vanguard, my career…
Experience
Client Experience and Digital Program Manager
Mar 2023 — Present
Manages digital platform programs for Adobe Experience Manager (AEM) and Constellation design system tools focused on transforming digital customer experience in Personal Investment. • Drove the creation of a platform Operational Playbook that provides guidance on web content strategy and operations for 150+ labs across the organization. • Demonstrated strong executive presence across the Business, Tech, and UX by driving visibility into program timelines and risks resulting in a successful on-premise to cloud migration across 169 applications. • Developed and delivered program reporting that provided critical insights and data-driven recommendations across 359 applications, empowering executives to make informed strategic decisions. • Nominated as the social media Vanguard Advocacy Rock Star across 2,900 Crew members and leaders. • Led 341 Crew members as a Building Captain in the 2023 Vanguard Strengthening our Communities Campaign, which contributed towards raising an overall total of $5.1M donations and 16,115 volunteer hours across the company. • Recipient of the Q3 2023 Platform G.R.I.T award for “Growth” category based on the ability to solve complex problems and translate large quantities of overlapping priorities into a solutions-focused framework with an attitude of calm control. • Participated in the Pennsylvania Conference for Women alongside professional women, engaging in dynamic networking and learning opportunities to enhance leadership and professional development skills.
Education
Duke University
Master's degree, Public Policy Analysis
2014 — 2016
Alma Mater Studiorum – Università di Bologna
International Relations and Affairs
2009 — 2010
UC Irvine
Bachelor of Arts (B.A.), International/Global Studies
2007 — 2011
Skills
- Non-Profit Volunteering
- Social Media
- Phi Beta Kappa
- Community Outreach
- Editing
- Educational Leadership
- Microsoft Office
- Public Policy
- Public Speaking
- Youth Development
- Community Development
- Grant Reviewing
- Grant Writing
- Nonprofit Organizations
- Policy Analysis
- Nonprofits
- Program Evaluation
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