Katherine McNeil

Enthusiastic Learning and Development Professional

Role
Lead Learning Program Specialist at SSOE Group
Location
Portland, OR, US
LinkedIn followers
500 followers

About Katherine McNeil

Enthusiastic, results oriented internal training leader, facilitator, and instructional developer experienced in technical training, soft skill training, and change management. Highly skilled at ensuring learners are motivated and prepared to succeed by collaborating with diverse stakeholders to design and implement quality training.

Experience

  1. Lead Learning Program Specialist

    SSOE Group

    Jul 2023 — Present · Hillsboro, OR, US

    Develop and deliver talent development solutions to employees and people leaders to drive improved employee engagement, performance, excellent employee experiences, and positively impact business results.• Rejuvenated new leader training program in flight, integrating existing content and presenters while upgrading interactivity and engagement opportunities.• Partnered with People & Culture leaders on restructuring onboarding programs to increase first year retention.• Shared expertise in facilitation and adult learning theory through internal consultation and company wide workshops.• Built connections and partnerships within People & Culture and across business units, laying the groundwork for collaboration and growth.

Education

  • Portland State University

    Bachelor of Arts, Arts & Letters

  • Portland State University

    Certificate, Adult Training & Development

Skills

  • Employee Training
  • Training
  • Call Centers
  • Coaching
  • Instructional Design
  • Instructor-Led Training
  • Management
  • Blended Learning
  • Training Delivery
  • Addie
  • Needs Analysis
  • Curriculum Design
  • Banking
  • Process Improvement
  • Training & Development
  • Technical Training
  • Classroom
  • Change Management
  • Soft Skills
  • Product Training
  • E-Learning
  • Performance Consulting
  • Captivate
  • Classroom Instruction
  • Customer Service
  • Leadership
  • Microsoft Office
  • Contact Centers
  • Business Process Improvement
  • Scaled Agile Framework
  • Flex Plm
  • Microsoft Excel
  • Salesforce Training

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Katherine McNeil — Lead Learning Program Specialist at SSOE Group in Portland, OR, US | Unifers