Katherine Manson
CX and Operations | International E-Commerce SaaS | Resale, Fashion and Cross-Border Specialist
- Role
- Sr Associate, Cx and Operations at Flow Commerce Acquired By Global-E
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
Experience
Sr Associate, Cx and Operations
Flow Commerce Acquired By Global-E
Jun 2024 — Present
Built relationships with partners, trained Shopify Managed Markets teams, enterprise clients, and SMB merchants in best practices for a seamless international shipping experience• Prioritized product improvements and consulted designers, C-suite stakeholders, legal, and engineers for tariff classification software, resulting in a 281% increase in productivity• Developed solutions to proactively improve shipment data hygiene, reduced median clearance delay time and customs holds• Wrote logistics SOP, implemented continual process improvements, strengthened merchant and employee education
Education
Virginia Commonwealth University School of the Arts
Bachelor’s Degree
Virginia Commonwealth University
Bachelor of Interdisciplinary Studies
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.