Katie Harlow
Director of Support at Help Scout
- Role
- Director of Support at Help Scout
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Katie Harlow
Customer Support leader who’s passionate about communication, empathy, learning, and user…
Experience
Director of Support
Feb 2022 — Present
Education
Kalamazoo College
B.A.
2004 — 2008
Skills
- Customer Service
- Reporting & Analysis
- Research
- Sharepoint
- Editing
- Software Documentation
- Library
- Microsoft Office
- Team Building
- Technical Support
- Troubleshooting
- Crm
- Salesforce.com
- Leadership
- Html
- Quality Assurance
- Time Management
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