Katherine Holt

WORK HISTORY

EDUCATION

SKILLS

ABOUT KATHERINE HOLT

I am a strategic, driven, and focused professional with a seasoned account management background, a history of driving sustained account growth, and a talent for aligning teams around common goals. I combine over nine years’ experience providing sales and account management expertise for multiple high-profile organizations; ensuring value realization of customers’ business partnerships with my organization; capitalizing on strategic account penetration opportunities to ensure the organization’s continued growth and profitability; and carefully shaping the processes and policies that sustain an efficient, productive, and highly competitive organization. I am an agile thinker with the unique ability to learn, unlearn, and relearn; because success is less about what you already know and more about expanding your knowledge base. I have the agility to pick up new skills, adapt them to my needs, and respond to challenges with competence and conviction. I am an effective listener who absorbs information like a sponge and doesn’t rush client interactions to close a deal. Rather than treat clients as a means to an end, I handle each one with patience and understanding. I listen to each customer’s goals and pain points so I can better align their needs with what I’m offering. This makes each customer interaction more relevant, meaningful, and solutions oriented. I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a customer, presenting to a crowd, or anything in between; I communicate quickly, accurately, and effectively. Key Skills Relationship/Partnership Building Account Management & Growth Sales & Business Development Customer Service & Retention Project Lifecycle Management Client Experience Optimization Strategic Planning & Execution Client Satisfaction Cross-Functional Collaboration Communications & Negotiations