Katherine Augustin
Product Operations Leader
- Role
- Product Delivery Coach, Digital Fulfillment at Kroger Technology & Digital
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Katherine Augustin
I am product operations leader, specializing in developing and scaling best practices with teams and leaders in organizations transitioning to a product-led model. With over 15 years of product development experience at top ranking Fortune 500 companies spanning retail, technology, healthcare, and nonprofit sectors, I bring insight into effective strategies for change, both operational and cultural, guiding leaders and teams through the common challenges organizations face when embarking on a product delivery transformation. In partnership with product, design, technology and business leaders, I advise on how to bring lasting change through the scalable operating models, trust-based relationships, and engagement of teams around a common vision for product innovation.Expertise• OKR Strategic Planning Frameworks• Product Operations Design & Implementation• Coaching & Facilitation• Jira Product Discovery • Product/LEAN Portfolio Management• Agile PMO Transformation• Change Management & Communications• Training Development & Delivery• Agile Delivery & SDLC
Experience
Product Delivery Coach, Digital Fulfillment
Jul 2024 — Present · Blue Ash, OH, US
Responsible for advancing the transition of Digital Fulfillment and Point of Sale to a product-led organization through development of product operations frameworks as well as day-to-day coaching of team leaders in product, design, and engineering.
Education
University of Colorado Boulder
BA, Communication, emphasis in organizational communication
2002 — 2006
University of Washington
Certificate, Project Management
2009 — 2010
Université de Syracuse, Strasbourg, France
European Social Policy
2003 — 2003
University of Washington
Master of Science (M.S.), Information Management
2013 — 2015
University of Colorado Boulder
Certificate, INVST Community Leadership Program
2003 — 2005
Skills
- Process Improvement
- Management
- Enterprise Software
- Healthcare Information Technology
- Healthcare
- Business Process Improvement
- Software Project Management
- Program Management
- Leadership
- Vendor Management
- Change Management
- Strategy
- Analysis
- Sharepoint
- Training
- Testing
- Visio
- Risk Management
- Project Planning
- Project Management
- Sdlc
- Product Management
- Business Analysis
- Organizational Development
- Databases
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