Katherine Williams
Seasoned Customer Experience Manager | Lean & Six Sigma Certified | Proven Leader in Driving Team Success
- Role
- Customer Experience Manager at Siemens
- Location
- Des Plaines, IL, US
- LinkedIn followers
- 500 followers
About Katherine Williams
I am a business-driven, self-directed Certified Project Management Professional with…
Experience
Customer Experience Manager
Apr 2024 — Present · Buffalo Grove, IL, US
Responsible for the development and execution of the overall customer experience strategy for the Smart Infrastructure Building Products organization.
Education
University of Phoenix
Associate's Degree, Business
2006 — 2008
University of Phoenix
Master of Business Administration - MBA
University of Phoenix
Bachelor's Degree, Communication
2008 — 2010
Skills
- Telecommunications
- Product Development
- Salesforce.com
- Organizational Development
- Program Management
- Editing
- Networking
- Six Sigma
- Strategy
- Process Optimization
- Service Coordination
- Budgets
- Process Improvement
- Continuous Improvement
- Project Management
- Product Management
- Communication
- Account Management
- Sales
- Key Account Management
- Media Relations
- Program Implementation
- New Business Development
- Product Marketing
- Customer Service
- Business Process Improvement
- Management
- Cross-Functional Team Leadership
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