Katherine Schlicht
Vs & a Global Director, Sales Process, Technology, & Support @Motorola Solutions
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WORK HISTORY
Vs & a Global Director, Sales Process, Technology, & Support @Motorola Solutions
Syracuse, NY, US
EDUCATION
Onondaga Community College
RHIT
St. John Fisher College
Bachelor of Business Administration - BBA
ABOUT KATHERINE SCHLICHT
Agile, results oriented BPM with 15+ years of Operations & Client Service management experience in providing ERP & CRM SaaS application solutions to diverse clients globally, including highly valued stakeholders. Equipped with a record of success in implementing process improvement for business operations, including creating workflows & software improvements with a cost savings of $380K and $500K that led to new strategic SME planning for mission critical application development with new business growth.Areas of Expertise o Leadership & Developmento Strategic Growth & KPI Developmento Continuous Improvement - Kaizen Enthusiasto Infosec & SOX Compliance Regulationso SaaS Software Configurationo Management of mid-size teamso System API & AI Integrationso UMS, SSO & SAML Managemento SOC I & II Audito DRC Product Developmento Agile Project Management using Scrum & Waterfallo Product SDLC & QA Managemento Jira & Confluence Administrationo Data Analysis & User Feedback Analysiso Project Prioritization & Roadmaps for Planning, Resource Allocation & Executiono Resolving escalations & liaison with internal and external cross-cultural teamso Third Party Vendor Partnership Relations including Payors
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