Katherine Ramirez
Strategic Engagement Manager @Gainsight
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WORK HISTORY
Strategic Engagement Manager @Gainsight
As a Strategic Engagement Manager at Gainsight, I lead end-to-end implementation projects in close partnership with executive-level client stakeholders. I drive onboarding for new and existing customers by aligning business objectives with tailored solutions, ensuring a seamless and impactful customer experience. I’m responsible for managing project milestones, developing detailed project plans, and delivering high-quality results on time and within scope.I bring a strategic lens to risk mitigation, stakeholder communication, and project health reporting, while also coaching cross-functional teams to improve collaboration across time zones. My work includes customizing processes, creating best practices, and collaborating with sales teams to scope and estimate new opportunities. I’m passionate about driving client satisfaction, strengthening Customer Success strategies, and delivering measurable business outcomes.
EDUCATION
University of Oregon
Bachelor of Science (BS), Applied Mathematics
Whitworth University
Bachelor of Science (B.S.), Accounting
ABOUT KATHERINE RAMIREZ
Experienced Project Manager with a demonstrated history of working in SaaS. Skilled in…
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